Privacy Policy
This policy explains what we collect, how it is used, and what choices you have when using Florecer Selva.
Data We Collect
What we may receive from you, your device, and your activity.
Data We Collect
What we may receive from you, your device, and your activity.
Account & profile data
Name, email address, and basic profile preferences you choose to provide when creating an account or subscribing to updates.
Course & learning data
Enrollments, lesson completion, practice notes (if you submit them), and aggregated learning metrics used to improve teaching clarity.
Technical & device data
Approximate location (inferred), IP address, browser type, device identifiers, and logs needed for reliability and fraud prevention.
Support communications
Messages and attachments you send us when requesting help. Please avoid sharing sensitive data unless necessary.
Sensitive categories: We do not intentionally collect sensitive personal data (e.g., health, biometrics, precise location) unless you explicitly provide it and consent where required.
How We Use Data
Purposes and legal bases (where applicable).
How We Use Data
Purposes and legal bases (where applicable).
-
Provide and operate the platform
Create and maintain accounts, deliver lessons, save preferences, and provide customer support.
-
Improve performance and accessibility
Diagnose crashes, reduce load times, and validate UI changes that make learning smoother across devices.
-
Security and abuse prevention
Detect suspicious logins, prevent scraping, and protect users and our infrastructure.
-
Legal compliance
Meet legal obligations, respond to lawful requests, and enforce our policies.
Where required, we rely on consent for certain optional processing. You can withdraw consent at any time through your browser settings (for cookies) or by contacting us.
Your Rights
Access, correction, deletion, export, and more.
Your Rights
Access, correction, deletion, export, and more.
Depending on where you live and applicable law, you may have rights such as:
- Request access to the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion (subject to legal exceptions).
- Export a copy of your data in a common format.
- Object to certain processing or request restriction.
- Withdraw consent where processing is based on consent.
To protect your account, we may ask for verification before fulfilling requests.
Security
How we protect data and what you can do.
Security
How we protect data and what you can do.
Our measures
We use transport security (HTTPS), access controls, and monitoring to reduce unauthorized access and misuse.
Your role
Use a strong, unique password, keep devices updated, and be cautious about sharing login links or codes.
Limits
No method of storage or transmission is 100% secure. We continuously improve, but cannot guarantee absolute security.
Retention
How long we keep information.
Retention
How long we keep information.
We keep personal data only as long as necessary for the purposes described in this policy, including to:
- Maintain your account and provide educational services.
- Resolve disputes, enforce agreements, and comply with legal obligations.
- Maintain security logs for a limited period to detect abuse.
Retention time varies by data type. When data is no longer needed, we delete or anonymize it.
International Transfers
Processing across regions.
International Transfers
Processing across regions.
If data is processed outside your country, we take steps designed to ensure appropriate protections are in place, consistent with applicable law (such as contractual safeguards and security measures).
For questions about where your data is processed, contact us using the details below.
Contact
How to reach us about privacy.
Contact
How to reach us about privacy.
Phone
+1 (415) 555-0193If you contact us, please include enough information for us to identify your account (if applicable) and the specific request you are making.
Change log
Material updates will be reflected here and by updating the “Last updated” date above.